How to Order Your Abaya

We have made it our business to offer you a shopping experience that is simple, convenient, and pleasurable.

Visiting the thowby ثــوبــي Website
When you visit our website it will automatically indicate the delivery country and currency according to your current location.

    Ordering Your Abaya 
    Simply select your size and length of your abaya. Please refer to the thowby ثــوبــي abaya Size Guide located on the product page to help you choose the best size for your needs.

    How to Complete your Order 
    1. Register your details.
    2. Enter delivery details.
    3. Click continue to payment type and enter your credit card details.
    4. Check that all the information is correct and complete your purchase.

      Receiving Confirmation of Your Order 
      Once your order is placed and accepted, you will receive a confirmation email from thowby ثــوبــي with details of your order and a link to track its progress once your order is shipped.

      Receiving Notice of Shipment
      Once your order is ready to be dispatched you will receive a shipping confirmation by DHL. This email will include information on how you can track your delivery.

      Receiving Your Order

      Shipping time depends on your location. Your shipment should be received within between 3-5 business days, or as specified timeframe from our delivery partners.

      Modifying or Cancelling an Order 

      If you decide to modify or cancel your order, you must do so within 24 hours from the time of placing your order. After we receive your notice of cancellation or modification, our Client Care Team will send you an acknowledgement email. For more details please click here on our Return Policy.

      Payment Methods Accepted 
      We accept Visa, MasterCard, American Express, and Apple Pay payment through Stripe. You can learn more about Stripe by clicking on their website link Stripe.

      For further assistance or help with any technical issues, please contact our Client Client Care at contactus@thowby.com or send WhatsApp at +971506568711 between 09:00 to 18:00 Dubai - UAE time